Privacy Policy
1. General provisions
These Privacy Policy Regulations (hereinafter referred to as the Regulations) are an official document of IP Ihsanova Varvara Vitalievna (TIN 561202995793), registered at 460000, Orenburg region, Orenburg g, Hospital Passage, house number 14, apartment 15, (hereinafter referred to as the "Company"/ "Operator"), and defines the procedure for processing and protection of information about individuals (hereinafter referred to as Users) using the services, information, services, and programs (including loyalty programs) and offers of an Internet site hosted on the same site https://chelyabinsk.dacartur.com/ (dali Website).
Confidentiality is important for the Company, because the purpose of this Privacy Policy is to ensure the protection of human and civil rights and freedoms when processing personal data, including the protection of the rights to privacy, personal and family secrets, from unauthorized access and disclosure.
We have developed a Privacy Policy that describes how we process personal data — any actions (operations) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
The relations related to the processing of personal data and information about the users of the Website are regulated by these Regulations, other official documents of the Operator and the current legislation of the Russian Federation.
The processing of personal data is carried out by us on a lawful and fair basis, acting reasonably and in good faith and based on the principles of:
— legality of the purposes and methods of personal data processing;
— good faith;
— compliance of the purposes of personal data processing with the purposes pre-defined and declared during the collection of personal data, as well as with the Company's powers;
— compliance of the volume and nature of the personal data being processed, methods of personal data processing with the purposes of personal data processing
This Privacy Policy regulates any type of processing of personal data and personal information (any personally identifiable information and any other related information) about individuals who are consumers of the Company's products or services.
This Policy applies to the processing of personal, personal data collected by any means, both active and passive, both via the Internet and without its use, from persons located anywhere in the world.
2. Collection of personal data.
The purpose of processing personal data is to fulfill the Operator's obligations to Users regarding the use of the Site and its services.
The processing of personal data of users is carried out with the consent of the personal data subject to the processing of his personal data.
Personal data is any information related directly or indirectly to a specific or identifiable natural person (the subject of personal data) and which can be used to identify a specific person or establish contact with him.
We may request personal information from you at any time when you contact the Company. The Company may use such data in accordance with this Privacy Policy. It may also combine such information with other information in order to provide and improve its products, services, content, and communications.
Below are some examples of the types of personal data that the Company may collect and how we may use such information.
What personal data do we collect
We may collect various data/information, including:
— first name, last name, patronymic;
— date of birth;
— gender, marital status;
— postal address;
— phone number;
— email address;
— information about your favorite contacts;
— information about bank cards (full name, card number).
Personal data may also include additional information provided by Users at the request of the Operator in order for the Operator to fulfill its obligations to Users arising from the service agreement. The Operator has the right, in particular, to request from the User a copy of an identity document or other document containing the User's first name, last name, photo, as well as other additional data that, at the Operator's discretion, will be necessary and sufficient to identify such User and prevent abuse and violation of the rights of third parties.
When you invite others to participate in our events or invite them to chat with us, the Company may collect personal information about these individuals provided by you, such as: first name, last name, patronymic, date of birth, mailing address, email address and phone number.
When processing personal data, we guarantee the accuracy of personal data, their sufficiency and, if necessary, their compliance with the purposes of personal data processing.
3. Storage and use of personal data.
Users' personal data is stored exclusively on electronic media and processed using automated systems, except in cases where non-automated processing of personal data is necessary in connection with compliance with legal requirements.
How we use your personal information
The personal data we collect allows us to send you notifications about new products, special offers, and various events. They also help us improve our services, content, and communications. If you do not wish to be included in our mailing list, you can unsubscribe at any time by informing us at the specified contacts for feedback, as well as making changes to your profile settings on the site.
From time to time, we may use your personal information to send important notifications containing information about changes to our terms, conditions and policies, as well as confirming the orders you have placed and purchases you have made. Since such information is important for your relationship with the Company, you cannot opt out of receiving such messages.
We may also use personal information for internal purposes, such as conducting audits, data analysis, and various studies to improve the Company's products and services, as well as interacting with consumers.
If you participate in a prize draw, contest, or similar incentive event, we reserve the right to use the personal information you provide to manage such programs.
Collection and use of non-personal information
We also collect personal data that is not personal − data that does not allow us to directly associate it with any particular person. We may collect, use, transfer and disclose non-personal information for any purpose. The following are examples of non-personal information that we collect and how we can use it.:
We may collect personal information such as occupation, language, zip code, unique device identifier, location, and time zone in which a product is used in order to better understand consumer behavior and improve our products, services, and communications.
We may also collect personal data/information about what a user is interested in on our website when using our other products and services. Such personal data/information is collected and used to help us provide more useful information to our customers and to understand which elements of our website, products and services are most interesting. For the purposes of this Privacy Policy, aggregate data is treated as non-personal data/information.
If we combine non-personal information with personal information, such aggregated information will be treated as personal information as long as such information is combined.
Identification files (cookies) and other technologies.
The Website, interactive services and applications, e-mail messages and any other communications on behalf of the Company may use identification cookies and other technologies such as pixel tags, web beacons. Such technologies help us better understand user behavior, tell us which sections of our site have been visited by users, and measure the effectiveness of advertising and online searches. We consider the information collected by cookies and other technologies as non-personal information.
Our goal in such cases is to ensure a more convenient and personal interaction with the Company. For example, knowing your name, we can use it in our communications. By knowing that someone has purchased a particular product or used a particular service using your computer or device, we can ensure that advertising and email messages better match your interests. Ultimately, all this knowledge helps us to provide you with the highest quality service.
If you can disable cookies in the settings of your web browser or mobile device. Please note that some website functions may become unavailable after disabling cookies.
As with most websites, we collect some information automatically and store it in statistics files. Such information includes the Internet Protocol address (IP address), browser type and language, information about the Internet service provider, referral and exit pages, information about the operating system, date and time stamp, and information about visits. We use such information to understand and analyze trends, administer the site, study user behavior on the site, and collect demographic information about our core user base in general. The Company may use such information for its own marketing purposes.
In some of our e-mail messages, we use interactive links to information posted on the Company's website. When users follow such links, their requests are registered separately before they arrive at the destination page on our website. We track such "passing" data in order to help us identify interest in certain topics and measure the effectiveness of our communications with consumers. If you prefer that your requests not be tracked in this way, you should not follow text or image links in your email messages.
Pixel labels allow us to send email messages in a consumer-readable format and tell us if such messages have been read. We may use such information to limit the number of messages sent to consumers or to stop sending them.
Learn more about cookies
On the website www.rvkinfo.com cookies are used. Cookies are small data files that are stored on your computer or device when you visit our website. With their help, the web browser stores information that makes it easier to work with the site and make it more user-friendly. Information about how and when you visit our website helps us to improve it. The creation of a cookie file is possible only if it is allowed in the settings of the web browser.
In any browser, cookies are available only to the website that created them. Other websites will not have access to these files.
The site uses "Yandex.Metrica" and "Google Analytics" cookies. Metrics that determine a user's session, identify a unique visitor, and track the traffic source and navigation. Cookies are also used to maintain a communication session with the user and trigger a special animation on the first visit to the site.
Our domain may also include elements that set cookies from third parties.
Choosing the use of cookies
You can configure your browser to receive all cookies, to reject all cookies, or to issue a notification when a cookie is created. The settings of each browser vary, so refer to the "Help" or "Settings" menu of your browser to find out how to change the settings for processing cookies.
4. Transfer of personal data.
Personal data of Users is not transferred to any third parties, except in cases expressly provided for by these Rules.
The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.
The User agrees that the Operator has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, etc., solely for the purposes specified in the "Personal Data Collection" section of this Privacy Policy.
At the user's direction or with the user's consent, it is possible to transfer the User's personal data to third parties-the Operator's counterparties, subject to the acceptance by such counterparties of obligations to ensure the confidentiality of the information received, in particular, when using applications.
Applications used by Users on the Site are hosted and maintained by third parties (developers) who act independently of the Operator and do not act on behalf of or on behalf of the Operator. Users are required to familiarize themselves with the rules for the provision of services and the personal data protection policy of such third parties (developers) before using the relevant applications.
The User's personal data may be transferred at the request of authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.
The Operator blocks personal data related to the relevant User from the moment of the request or request of the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the verification period, in case of identification of false personal data or illegal actions.
Disclosure of information to third parties
In some cases, the Company may provide certain personal information and data to strategic partners who work with the Company to provide products and services, or to those who help the Company sell products and services to consumers. We provide third parties with the minimum amount of personal data necessary only to provide the required service or conduct the necessary transaction.
Personal information will be provided by the Company only for the purpose of providing consumers with products and services, as well as to improve these products and services and related communications. Such information will not be provided to third parties for their marketing purposes.
In order to use your personal data for any other purpose, we will request your Consent to the processing of your personal data.
Service Providers
The Company provides personal data/information to Companies that provide services such as: information processing, loans, fulfillment of consumer orders, delivery, other types of consumer services, determining your interest in our products and services, conducting surveys aimed at studying our consumers or satisfaction with the quality of service. Such companies are committed to protecting your information regardless of their country of location.
Other persons
The Company may need to disclose your personal data in accordance with the law, judicial procedure, in court proceedings and/or on the basis of public requests or requests from government authorities in or outside your country of residence. We may also disclose personal data/information about you if we determine that such disclosure is necessary or appropriate for national security, law enforcement, or other socially important matters.
We may also disclose personal data/information about you if we determine that disclosure is necessary to enforce our terms and conditions or to protect our business and our users.
Additionally, in the event of a reorganization, merger, or sale, we may transfer any or all of the personal information we collect to an appropriate third party.
5. Destruction of personal data.
The user's personal data is destroyed when:
— The Operator deletes the information posted by the User, as well as the User's personal page in cases established by the contract of sale (offer);
— when the personal data subject withdraws consent to the processing of personal data.
6. Protection of personal data.
The Company takes precautionary measures — including legal, organizational, administrative, technical and physical measures — to ensure the protection of your personal data in accordance with Article 19 of Federal Law No. 152-FZ dated 27.07.2006 "On Personal Data" in order to ensure the protection of the User's personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
When you use some of the Company's products, services, or applications or post entries on forums, chat rooms, or social networks, the personal data you provide is visible to other users and can be read, collected, or used by them. You are responsible for the personal data that you choose to provide yourself in such cases. For example, if you provide your name and email address in a forum entry, such information is public. Please take precautions when using such functions.
Integrity and preservation of personal information
By interacting with the Company, you can easily keep your personal data and information up to date. We will store your personal data and information for the period necessary to fulfill the purposes described in this Privacy Policy, except in cases where a longer period of data and information storage is required or permitted by law.
We do not collect personal information about minors. If we become aware that we have received personal information about a minor, we will take measures to delete such information as soon as possible.
We strongly recommend that parents and other persons under whose supervision minors are (legal representatives — parents, adoptive parents or guardians) monitor the use of websites by minors.
Third-party websites and services
The Company's websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer third-party products or services. Personal data and information collected by third parties, which may include information such as location or contact information, is subject to the privacy rules of such third parties. We encourage you to study the privacy practices of such third parties.
The Operator is not responsible for the actions of third parties who have gained access to User information as a result of using the Internet or the Site's Services and for the consequences of using data and information that, due to the nature of the Site, are accessible to any Internet user.
Respecting your privacy at the company level
In order to ensure that your personal data is secure, we communicate the standards of confidentiality and security to the Company's employees and strictly monitor the implementation of confidentiality measures within the Company.
Privacy issues
If you have any questions regarding the Company's Privacy Policy or data processing by the Company, you can contact us via the feedback form.
7. User requests.
The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Operator.
Users have the right to send their requests to the Operator, including requests regarding the use of their personal data, sending a revocation of consent to the processing of personal data in writing to the address specified in the General Provisions section of these regulations, or in the form of an electronic document signed with a qualified electronic signature in accordance with the legislation of the Russian Federation, and sent via the feedback form.
The request sent by the User must comply with the requirements established by the Rules for Submitting requests to the Service and Support Service, namely, it must contain:
— the number of the main identity document of the user or his representative.;
— information about the date of issue of the specified document and the issuing authority;
— information confirming the user's participation in the relationship with the Operator;
— signature of the User or his representative;
— email address;
— contact phone number.
The Operator undertakes to review and respond to the User's request within 30 days of receipt of the request.
Other
In all other matters that are not directly reflected in the Privacy Policy, the Company undertakes to comply with the norms and provisions of Federal Law No. 152-FZ dated 27.07.2006 "On Personal Data".
A visitor to the Company's website who provides their personal data and information thereby agrees to the provisions of this Privacy Policy.
The Company reserves the right to make any changes to the Policy at any time at its discretion in order to further improve the system of protection against unauthorized access to personal data provided by Users without the User's consent. When we make significant changes to the Privacy Policy, a corresponding notification is posted on our website along with the updated version of the Privacy Policy.
This Policy does not apply to any other online resources or third parties.
